Agent/ Attorney Firm Name:Global Immigration Associates PC
Agent/ Attorney Phone:3127226300
Agent/ Attorney Phone Ext.:
Agent/ Attorney Address Line 1:230 W. Monroe St. Suite 2800
Agent/ Attorney Address Line 2:
Agent/ Attorney City:Chicago
Agent/ Attorney State/ Province:ILLINOIS
Agent/ Attorney Country:UNITED STATES OF AMERICA
Agent/ Attorney Postal Code:60606
Agent/ Attorney Email:nicole.hartnett@giafirm.com
Position Info
Prevailing Wage Track Number:P10021112247903
Prevailing Wage SOC Code :15-1199
Prevailing Wage SOC Title :Software Quality Assurance Engineers and Testers
Prevailing Wage Skill Level:Level IV
Prevailing Wage:114234
Prevailing Wage Unit of Pay:Year
Prevailing Wage Source:OES
Prevailing Wage Other Source:
Prevailing Wage Determination Date :2021-09-27
Prevailing Wage Expiration Date :2022-06-30
Wage Offer From:114234
Wage Offer To:
Wage Offer Unit of Pay:Year
Workstie Address Line 1:5465 S Legacy Dr
Worksite Address Line 2:Suite 200
Worksite City :Plano
Worksite State:TEXAS
Worksite Postal Code:75024
Job Title:Major Incident & Resolution Manager
Minimum Education:Bachelor's
Other Degree/ Diploma:
Major Field of Study:Computer Engineering or related
Required Training:N
Required Training Month:
Required Field of Training:
Required Experience :Y
Required Expreience Months :60
Accept Alternate Field of Study:Y
Accept Alternate Major:Computer Science or Related Field
Alternate Combination of Education/ Experience:N
Required Alternate Level of Education :
Other Alternate Level of Education:
Acceptable Years of Experience:
Accept Foreign Educationa:Y
Acceptable Alternate Occupation:Y
Acceptable Alternate Occupation Month:60
Accept Alternate Job Title:Sftwr Engnr, Tech Srv Specialist, Sr Application Support Analyst, Mgr, Sr. Sftwr Engnr, or similar
Normal Requirements of Job Opportunity:N
Required Foreign Language:N
Specific Skills:Requires a Bachelors degree in Computer Science, Computer Engineering, or a related field plus 5 years of experience in technical support and handling complex Severity 1Severity 2 technology issues; 5 years of experience managing, coordinating, and ensuring resolution of customer facing escalations; 3 years of experience in proactive monitoring and using one of the following Dynatrace, Kibana, Red Gate, Splunk, Confluence, or Jira; 3 years of experience developing ITSM processes incident and problem management; and 3 years of experience developing key performance indicators KPIs for Incident and Problem Management.
Combination Occupation :N
Offered to Applied Foreign Worker:Y
ForeignWorker Live on Premises :N
Live in Domestic Service Worker:N
Employment Contract :
Professional Occupation :Y
College/ University Teacher:N
Competitive Process:
Basic Recruitment Process :
Teacher Select Date:
Teacher Publish Journal Name:
Additional Recruitment Information:
Job Oder Start Date:2021-10-13
Job Oder End Date:2021-11-12
Sunday Edition Newspaper:Y
First Newspaper Name:The Dallas Morning News
First Advertisement Start Date:2021-10-31
Second Newspaper Name:The Dallas Morning News
Second Advertisement Type:Newspaper
Second Ad Start Date:2021-11-07
Job Fair From Date:
Job Fair to Date:
On Campus Recruiting from Date:
On Campus Recruiting to Date:
Employer Website from Date:
Employer Website to Date:
Pro. Org. Ad from Date:2021-11-01
Pro.Org. Ad to Date:2021-11-15
Job Search Website from Date:2021-11-01
Job Search Website to Date:2021-11-10
Private Employment Firm from Date:
Pricate Employment Firm to Date:
Employee Referral Program from Date:
Employee Referral Program to Date:
Campus Placement from Date:
Campus Placement to Date:
Local Ethnic Newspaper from Date:2021-11-05
Local Ethnic Newspaper to Date:2021-11-11
Radio/TV Ad from Date:
Radio/TV Ad to Date:
Employer Received the Payment:N
Payment Details:
Bargaining Representative Notified:N/A
Posted Notice at Worksite:Y
Layoff in Past Six Months:N
US Worker Considered:
Country of Citizenship:INDIA
Foreign Worker Birth Country:INDIA
Class of Admission :H-1B
Employee Info
Foreign Worker Education:Bachelor's
Foreign Worker Education Other:
Foreign Worker Major:COMPUTER ENGINEERING
Year of Compelted Education:2006
Foreign Worker Istitution of Eduation:ANNA UNIVERSITY
Foreign Worker Education Instution Address Line 1:
Foreign Worker Education Institution Address Line 2:
Foreign Worker Education Institution City:CHENNAI
Foreign Worker Educatution Institution State: TAMIL NADU
Foreign Worker Education Institution Country :INDIA
Foreign Worker Education Training Post Code:600025
Foreign Worker Training Completion :N/A
Foreign Worker Required Experience :Y
Foreign Worker Alternate Education and Experience :N/A
Foreign Worker Alternate Occupation Experience:Y
Foreign Worker Experience with Employer:N
Foreign Worker Employer Pay for Education:N
Foreign Worker Currently Employed:Y
Employer Completed Application :N
Preparer Name:Nicole Hartnett
Preparer Title:Senior Associate
Preparer Email :nicole.hartnett@giafirm.com
Employer Information Declaration Name:Meredith Grant
Employer Declaration Title:Corporate Counsel, Employment Law
