iAdapt | Serving New Immigrants

Case info

Data Publish Year :2022
Case Number:A-20275-06278
Case Status:Certified-Expired
Received Date:2020-12-13
Decision Date:2021-10-15
Refile:N
Original File Date:
Previous State Work Force Agency (SWA) Case Number Stete:
Schedule A or a Sheepherder Occupation :N

Company Info

Employer Name:RIOT GAMES INC
Employer Address_Line 1:12333 WEST OLYMPIC BLVD
Employer Address_Line 2:
Employer City :LOS ANGELES
State:
Employer State/ Province:CALIFORNIA
Employer Country:UNITED STATES OF AMERICA
Employer Postal Code:90064
Employer Phone No.:4242311111
Employer Phone Extent No.:
Total Number of Employees:2153
Employer Year of Commenced :
NAICS Code:541519
Foreign Worker Ownership & Interest:N

HR Info

Employer Contact Name:Caitlyn McKinney
Employer Contact Address Line1:12333 WEST OLYMPIC BLVD
Employer Contact Address Line2:
Employer Contact City:LOS ANGELES
Employer Contact State/ Provice:CALIFORNIA
Employer Contact Country :UNITED STATES OF AMERICA
Employer Contact Post Code:90064
Employer Contact Phone:4242311111
Employer Contact Email:usaimmigration@riotgames.com

Attorney

Agent/ Attorney Name:Naianka M Rigaud
Agent/ Attorney Firm Name:Erickson Immigration Group
Agent/ Attorney Phone:703-678-4000
Agent/ Attorney Phone Ext.:
Agent/ Attorney Address Line 1:2101 Wilson Blvd
Agent/ Attorney Address Line 2:Suite 1100
Agent/ Attorney City:Arlington
Agent/ Attorney State/ Province:VIRGINIA
Agent/ Attorney Country:UNITED STATES OF AMERICA
Agent/ Attorney Postal Code:22201
Agent/ Attorney Email:naianka@eiglaw.com

Position Info

Prevailing Wage Track Number:P10020029284252
Prevailing Wage SOC Code :11-3021
Prevailing Wage SOC Title :Computer and Information Systems Managers
Prevailing Wage Skill Level:Level IV
Prevailing Wage:198078
Prevailing Wage Unit of Pay:Year
Prevailing Wage Source:OES
Prevailing Wage Other Source:
Prevailing Wage Determination Date :2020-04-22
Prevailing Wage Expiration Date :2020-07-21
Wage Offer From:225028
Wage Offer To:
Wage Offer Unit of Pay:Year
Workstie Address Line 1:12333 West Olympic Blvd
Worksite Address Line 2:
Worksite City :Los Angeles
Worksite State:CALIFORNIA
Worksite Postal Code:90064
Job Title:Head of Contact Experience
Minimum Education:Master's
Other Degree/ Diploma:
Major Field of Study:Computer Science
Required Training:N
Required Training Month:
Required Field of Training:
Required Experience :Y
Required Expreience Months :96
Accept Alternate Field of Study:Y
Accept Alternate Major:Engineering, or related quantitative discipline
Alternate Combination of Education/ Experience:Y
Required Alternate Level of Education :Bachelor's
Other Alternate Level of Education:
Acceptable Years of Experience:10
Accept Foreign Educationa:Y
Acceptable Alternate Occupation:Y
Acceptable Alternate Occupation Month:96
Accept Alternate Job Title:Field of businesssystems analytics
Normal Requirements of Job Opportunity:N
Required Foreign Language:N
Specific Skills:1 Business usage of data and analytics;br 2 Customer support operations workforce management;br 3 Customer support quality assurance methodologies;br 4 Support operational KPIs and evaluation criteria;br 5 Experience with multiple support CRMs;br 6 Experience with using support selfhelp and automation methodologies such as macro usage, selfhelp ticket funnels;br 7 Knowledge and understanding of KCS.br br Any suitable combination of education, training and experience is acceptable.
Combination Occupation :N
Offered to Applied Foreign Worker:Y
ForeignWorker Live on Premises :N
Live in Domestic Service Worker:N
Employment Contract :
Professional Occupation :Y
College/ University Teacher:N
Competitive Process:
Basic Recruitment Process :
Teacher Select Date:
Teacher Publish Journal Name:
Additional Recruitment Information:
Job Oder Start Date:2020-06-17
Job Oder End Date:2020-07-20
Sunday Edition Newspaper:Y
First Newspaper Name:Los Angeles Times
First Advertisement Start Date:2020-07-05
Second Newspaper Name:Los Angeles Times
Second Advertisement Type:Newspaper
Second Ad Start Date:2020-07-12
Job Fair From Date:
Job Fair to Date:
On Campus Recruiting from Date:
On Campus Recruiting to Date:
Employer Website from Date:
Employer Website to Date:
Pro. Org. Ad from Date:
Pro.Org. Ad to Date:
Job Search Website from Date:2020-06-16
Job Search Website to Date:2020-07-07
Private Employment Firm from Date:
Pricate Employment Firm to Date:
Employee Referral Program from Date:
Employee Referral Program to Date:
Campus Placement from Date:2020-06-16
Campus Placement to Date:2020-07-07
Local Ethnic Newspaper from Date:2020-06-29
Local Ethnic Newspaper to Date:2020-07-06
Radio/TV Ad from Date:
Radio/TV Ad to Date:
Employer Received the Payment:N
Payment Details:
Bargaining Representative Notified:N/A
Posted Notice at Worksite:Y
Layoff in Past Six Months:N
US Worker Considered:
Country of Citizenship:CANADA
Foreign Worker Birth Country:CANADA
Class of Admission :TN

Employee Info

Foreign Worker Education:Bachelor's
Foreign Worker Education Other:
Foreign Worker Major:COMPUTER SCIENCE
Year of Compelted Education:2003
Foreign Worker Istitution of Eduation:THE UNIVERSITY OF BRITISH COLUMBIA
Foreign Worker Education Instution Address Line 1:2329 WEST MALL
Foreign Worker Education Institution Address Line 2:
Foreign Worker Education Institution City:VANCOUVER
Foreign Worker Educatution Institution State: BRITISH COLUMBIA
Foreign Worker Education Institution Country :CANADA
Foreign Worker Education Training Post Code:V6T 1Z4
Foreign Worker Training Completion :N/A
Foreign Worker Required Experience :N
Foreign Worker Alternate Education and Experience :Y
Foreign Worker Alternate Occupation Experience:Y
Foreign Worker Experience with Employer:N
Foreign Worker Employer Pay for Education:N
Foreign Worker Currently Employed:Y
Employer Completed Application :N
Preparer Name:Naianka M Rigaud
Preparer Title:Immigraiton Counsel
Preparer Email :naianka@eiglaw.com
Employer Information Declaration Name:Caitlyn McKinney
Employer Declaration Title:Senior Global Mobility Analyst